Organization may provide additional documentation on using An圜onnect forĪpp store provides the application for initial installation and all upgrades. Include restricting VPN access to a set of approved applications. So, work with your administrator to abide by device management rules since these rules may
In your enterprise in conjunction with Mobile Device Management software. That also allows you to set preferences, control the operation of An圜onnect,Īnd use diagnostic tools and facilities on your device as recommended by your An圜onnect is a sophisticated networking application An圜onnectĪllows installed applications to communicate as though connected directly to Provides seamless and secure remote access to enterprise networks. Optional An圜onnect Configuration and Management.An圜onnect Versions Available for Apple iOS.I’m just hoping to find something to point the company IT in the right direction. Not that I want to mess with settings on a device that we don’t own.Īny insights are welcome. Unfortunately there does not seem to be any solution that we can work on our end as we don’t have privileges to access certain things on the device. I’ve read that the issue could be related to IPv4 vs IPv6 addressing, MTU size, and/or UDP being blocked on 5G where it had not been blocked on 4G LTE.Ĭurrently this is not too critical of an issue since the hot spot is only a backup connection but if our home internet goes out then we’re screwed. We have tried tethering the device to the phone with a cable but get the same result. For example:Ĭonnected to home internet with no issues:Ĭonnected to phone hot spot and no VPN connection: When you hover the mouse over the icon it shows the network name, the number 2, and (unauthenticated). The network status icon shows a connection. I’d think if the VPN could not connect, noting would work. Although messages and phone calls can still be made on Microsoft Teams, which I find odd. Internal company sites and databases cannot be reached. The other company issued device has issues. Personal devices don’t have connection problems with the hot spot. One company device still connects without any problem. Fortunately we have not had an internet outage until recently. Though I can’t remember when the last time we had to use the hot spot. Prior to upgrading, both devices could connect to the hot spot without issue. We have two company provided devices, both using Cisco Anyconnect, but using different VPNs. The phone was just upgraded from a Galaxy S9 (4G LTE service) to a Galaxy A32 5G. We use the hot spot on our phone as a backup for our home internet service. Trying to run down a solution to what seems to be a not that uncommon issue.
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